Generations Now Resources

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PACE Objection Testimonials

If you want to overcome objections to switching to the Program of All-Inclusive Care for the Elderly (PACE), ...
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Word Cloud Showing PACE amongst Other Healthcare aCronyms

Positioning PACE in the Healthcare Marketplace

Under-complicate how we describe the Program of All-Inclusive Care for the Elderly We see it in marketing workshops. ...
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Photo illustration Generations Now in Oakland California Lisa LaMagna

PACE: California’s Solution for Senior Health Care Hides in Plain Site

For thousands of California seniors, PACE is the reason they're still living at home.  This commentary was originally ...
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PACE Moratorium in California: History & Impact

Summary: The PACE Moratorium in California is primarily caused by a rising state administrative burden that is not ...
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care worker calling a woman "sweetie"

How to Not Speak To Elders

A prime example of elderspeak: Cindy Smith was visiting her father in his assisted living apartment in Roseville, ...
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Risk Adjustment for PACE Enrollment and Assessments

Early Alignment in the Enrollment Process Helps Financial Sustainability and Participants' Success Today, the Centers for Medicare & ...
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PACE participant speaks to his doctor

PACE Is Often Better Than D-SNPs or C-SNPs—for People with both Medicare and Medicaid

People with serious health issues who qualify for both Medicare and Medicaid ("Dual Eligibles") are getting enrolled in ...
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PACE enrollment rep enrolling a participant

Is Medicaid Stigmatized… and a PACE Dirty Word?

Is "Covered by Medicaid" Hurting Your PACE Enrollment Growth (And What to Say Instead) Summary: In rural PACE ...
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Woman washing a young man's mouth out with soap because he is using dirty words

The Dirty Words of PACE: “Nursing Home”

"The Dirty Words of PACE" is a phrase I've coined to help us remember what NOT to say ...
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Red tulip in field of yellow tulips, to illustrate how PACE is different.

PACE vs. Medicare Advantage: CMS is Codifying Differences

On 12/10/24, CMS released a new proposed rule for Contract Year 2026, with updates for PACE, MA and ...
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PACE participant who will be interviewed about his experience

PACE CMS Marketing Guidelines: Using Participants’ Stories

Sharing Participant Stories: A Guide to CMS PACE Marketing Guidelines Participant stories are a powerful way to showcase ...
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PACE leaders reviewing published data

PACE Outcomes & Effectiveness Data

PACE Outcomes and Effectiveness Data to Share with Community Referral Partners & Legislators The Program of All-Inclusive Care ...
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Woman holding her flex card which looks like a credit card inside a grocery store

PACE Flex Cards: A Participant-Centered Shift

PACE Flex Cards, OTC Cards, Cash Cards, Spending Cards, Debit Cards - in PACE, they have many names: ...
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A large family enjoys a beverage during the Christmas holiday.

Q5 Marketing for Family Caregivers, Seniors & Elders

As the holiday season winds down and the new year begins, many organizations ease off their marketing efforts. ...
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PACE enrollment and intake woman speaking to participant in his houseing to man in his house

Overcoming Objections to PACE Begins With Empathy

Includes 9 Reasons Why We Hear Objections You're focused on fulfilling the mission of your PACE and bringing ...
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Man speaking to his doctor

Objections to PACE: “I Don’t Want to Change My Doctor”

The top objection to enrolling in the Program of All-inclusive Care for the Elderly (PACE) is  "I don't ...
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A woman is facilitating an online webinar for PACE

Build Your PACE Awareness With Online Webinars

Online webinars are a great way to build awareness of the Program of All-inclusive Care for the Elderly. ...
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2 PACE participants singing Karaoke

PACE & Social Health

Summary:  PACE has a unique advantages over other health plans. One advantage is a broad view of health ...
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